Let's call it a Profile rather than a Resume...


For about the last 18 years I've been a consultant to U.S. government agencies in Process Improvement, Project Management, Education Systems, Call Center Technologies, Quality Assurance, and Learning Strategies. I'm a certified Project Manager (PMP) and a Scrum Master -- and I use these skills to help federal agencies set up PMOs, manage projects (mostly IT or learning based), and also teach a variety of PM-related masters/bachelors-level college courses. I have a background in computer operating systems, networking, and programming practices with a specialty in performance management, data center management, business analysis, and IT best practices (ITIL V2). Currently my professional focus is on healthcare systems and tax law analysis, but I have a deep passion for adult education.

Work History:

Booz Allen Hamilton - 2003 - Current - Associate/Project Manager
University of Phoenix - 2008 - 2018 - Online Adjunct "Professor"
Thinq Learning Solutions - 2002 - 2003 - Program Manager
IBM Global Services - 1999 - 2002 - Consultant/Project Manager
Infotec Commercial Systems - 1997 - 1999 - e-Learning Business Manager
Global Knowledge - 1995 - 1997 - Business Alliance Manager
Digital Equipment - 1987 - 1995 - Learning Consultant

(Interspersed or prior roles of computer data center manager, learning technology consultant, course developer, curriculum manager, software programmer, help desk manager, technology instructor, career coach...)


Doctor of Education in Educational Technology, Pepperdine U.
Master of Science in Information Technology, Capella U.
Bachelor of Business Administration, Kennesaw State U.


PMI Project Management Professional (PMP) - granted 2001 - current
CompTIA Certified Technical Trainer (CTT+) - granted 1993 - current
ITIL Foundation V2 - granted 2006 - current
Professional Scrum Master (PSM-I) - granted 2017 - current
Professional Scrum Product Owner (PSPO-I) - granted 2017 - current
ICAgile ICP-BVA - granted 2017 - current
If you want to find out more about me, go to my LinkedIn profile...I keep more detailed information over there than on this site at this time.